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citibank

moparstuart

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Citibank... (Or For Something Else)






OH this is priceless. Too bad it's true.









Cancel your credit card before you die...

(hilarious!)

Now some people are really stupid!!!


Be sure and cancel your credit cards before you die.


This is so priceless, and so, so easy to see happening, customer service being what it is today.

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank.

Here is the exchange:

Family Member:
'I am calling to tell you she died back in January.'

Citibank:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'Maybe, you should turn it over to collections.'

Citibank:
'Since it is two months past due, it already has been'

Family Member:
So, what will they do when they find out she is dead?'

Citibank:
'Either report her account to frauds division or report her to the credit bureau, maybe both!'

Family Member:
'Do you think God will be mad at her?'

Citibank:
'Excuse me?'

Family Member:
'Did you just get what I was telling you - the part about her being dead?'

Citibank:
'Sir, you'll have to speak to my supervisor.'


Supervisor gets on the phone:
Family Member:
'I'm calling to tell you, she died back in January with a $0 balance.'

Citibank:
'The account was never closed and late fees and charges still apply.'

Family Member:
'You mean you want to collect from her estate?'

Citibank:
(Stammer) 'Are you her lawyer?'

Family Member:
'No, I'm her great nephew.' (Lawyer info was given)

Citibank:
'Could you fax us a certificate of death?'

Family Member:
'Sure.' (Fax number was given )


After they get the fax :
Citibank:
'Our system just isn't setup for death. I don't know what more I can do to help.'

Family Member:
'Well, if you figure it out, great! If not, you could just keep billing her. She won't care.'

Citibank:
'Well, the late fees and charges will still apply.'
(What is wrong with these people?!?)

Family Member:
'Would you like her new billing address?'

Citibank:
'That might help..'

Family Member:
' Odessa Memorial Cemetery, Highway 129, Plot Number 69.'

Citibank:
'Sir, that's a cemetery!'

Family Member:
'And what do you do with dead people on your planet???'

Priceless!!!
Have you wondered why Citi is going broke and need the feds to bail them out!!
 

ArcDevilz

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That's pretty good. Death,taxes, and credit cards. I think they might actually be able to go after surviving family members.
I know medical insurance companies do. Thank goodness for Obama and his health care overhaul.(insert sarcasm here) :facepalm:
 

Basketcase

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when my Mom passed in '05, Dad went a few rounds with Mom's credit card company just this way. friggin morons....... :facepalm:
 

moparstuart

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Basketcase said:
when my Mom passed in '05, Dad went a few rounds with Mom's credit card company just this way. friggin morons....... :facepalm:
when my father inlaw died he has just bought a new buick about 6months earlier , he had made a deal with the salesmen that he could return the car apon death . So we did and they took it back just fine then about a moth later we get a bill for the balance on the car . I call the salesmen he says they have already wholesales the car out . He will take care of it , to this day 10 years later we still are getting bills from GMAC in his name, :jester: Geezz people he dead 10 years ago give it up already plus you got the car back .
 

Roadcuda

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moparstuart said:
Basketcase said:
when my Mom passed in '05, Dad went a few rounds with Mom's credit card company just this way. friggin morons....... :facepalm:
when my father inlaw died he has just bought a new buick about 6months earlier , he had made a deal with the salesmen that he could return the car apon death . So we did and they took it back just fine then about a moth later we get a bill for the balance on the car . I call the salesmen he says they have already wholesales the car out . He will take care of it , to this day 10 years later we still are getting bills from GMAC in his name, :jester: Geezz people he dead 10 years ago give it up already plus you got the car back .
My guess is that these "people" are robots, that are programed to say one thing, and one thing only, and disregard anything else that is said!
 
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